
We scale your business by
replacing manual work with systems.
Automate manual workflows and gain clear visibility into what’s working — and what to fix next.

When work doesn’t flow,
growth slows
When work depends on memory and handoffs, it’s hard to see where delays and errors actually happen. We help service businesses make work flow reliably — and understand exactly where it breaks.
How we turn one workflow into a reliable process
Workflow Audit
Build the System
See What’s Working

Most teams add tools.
We build systems people can rely on.
The difference isn’t features — it’s whether work still depends on people doing things manually.
Typical setups
Gradient Smith
Start with one workflow
We keep scope small so you get value fast — then expand once the system proves itself.
Starter
A short first step to understand what to automate — and what not to.
- 10-minute workflow walkthrough
- Identify one high-impact workflow
- Define success signals
- Clear next-step recommendation
- No commitment required
Sprint
One workflow, automated end-to-end with a system your team can use.
- 1 workflow automated end-to-end
- Custom internal tool
- Automation for repetitive steps
- Simple dashboard or report
- Deployment + handover
Scale
Add visibility to understand where work gets stuck and what to improve next.
- Track usage and key steps
- Identify drop-offs
- Surface bottlenecks
- Answer one business question
- Dashboard + insight summary
Still got questions?
If manual work is slowing your service business down, this is for you.
Get a free 10-min workflow audit
Tell us how your workflow works today,
or send us an email at hello@gradientsmith.com